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Maintaining a Culture While Outsourcing HR

Posted on July 26, 2013
Mary Browse BloodWritten by Mary Browse Blood | Email author

One of the most important pieces to an effective Human Resources (HR) department is the trust developed through proven results, regular accessibility and face-to-face interactions of the HR team members. But how can trust be earned by outsourcing a function designed to help employees grow and engage with their company?

Company culture drives employee engagement. Over time, employees may feel separated from upper management or discouraged by their lack of growth potential. This ultimately results in employees becoming disengaged over time resulting in a lack of productivity thereby reducing the employer’s return on investment in their employment.

At Helios, our HR Business Partners are more than just a tactical resource or strategic advisor. We serve as a conduit between line staff and upper management in cultures where sharing thoughts and new ideas have been perceived as challenges in the past. Our Business Partners strive to encourage employees to demonstrate their value to the company and provide them with the tools necessary to have worthwhile and meaningful conversations whether in the break room or in the board room. The value in increasing an employee’s confidence in presenting themselves as a valuable member of the team is the intrinsic picture1sense of self-confidence that comes from seeing one of their ideas implemented across the company or from the pat-on-the-back from a coworker or senior manager who has benefited from their professional development.

Helios HR is also well versed in analyzing, designing and implementing human resources plans to encourage growth from within. Whether it is a new performance management system, compensation plan, or employee opinion survey, our Business Partners take the time to speak with all levels of employees in either a one on one meeting or in a series of focus groups in order to better identify the unique challenge driving the decline of team morale, productivity or engagement.

As a Business Partner myself, I truly enjoy the surprised look on employees faces when they discover that I am a third-party consultant after having worked with me for several months. When Helios HR’s Business Partners work with clients, we are not only engaged in the process of delivering results; we are engaged with the company, its culture and most importantly, its employees.

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