Hello...Will You Hire Me?
Companies are relying more and more on telephone prescreening of applicants. This minimizes expenses and addresses time constraints. In a time where there are many job seekers, the phone interview is used widely to prescreen candidates that will be invited for an in-house interview. Read on for some suggestions to help ensure your success!
As an applicant, you should prepare for a phone interview just as you would for a face-to-face interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical interview questions. Review the company website and learn as much as you can prior to your conversation.
In addition, plan on being prepared for a phone conversation about your background and skills.
- Keep your resume in clear view so it's at your fingertips when you need to answer questions.
- Have a short list of your accomplishments available to review.
- Have a pen and paper handy for note taking.
- Turn off call-waiting. Clear the room and close the door so you can take the call without interruptions. Eliminate distractions.
- If you are using your cell phone, be sure to have it charged completely and make certain you are in an area with good reception.
While on the phone:
- Do not chew gum, drink or smoke. Callers can tell!
- Smile. Yes, SMILE! Smiling will project a positive image to the listener and will change the tone of your voice. A smile can be heard over the phone.
- Speak slowly and enunciate.
- Use the person's title (Mr. or Ms. and their last name). Only use a first name if they ask you to.
- Do not interrupt the interviewer.
- Take your time - it's acceptable to take a moment or two to collect your thoughts.
- Give short answers. Be sure to answer the question directly and stay focused.
- The goal is to set up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.
After the Interview:
- Take notes about what you were asked. Jot down answers you gave to use as a reference later.
- Remember to say "thank you." Follow with a thank you note or email that reiterates your interest in the job.
- An email is a fine way to say "thank you." However, a hand-written note on nice stationery is more memorable. Be sure to proof read carefully before sending.
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