AI is now a cost that changes from one employee to the next, and that makes workforce planning harder to get right. The way through is to plan around the cost of the work, with people and AI together, and HR is where that plan comes together.
AI is in regular use across mid-market workforces, yet capability often lags access. The next stage of upskilling sits inside the workflow itself, organized around the tasks people already do. Here is what that shift looks like and how organizations are designing for it.
