Employee handbooks are a cornerstone of workplace culture and compliance—but their language can also create legal exposure if not carefully crafted. This article reviews what phrases, policies, or “rules of conduct” employers must avoid under current NLRB and EEOC guidance. Learn how to balance organizational values with employee rights while maintaining compliant, enforceable policies.

A formal salary structure helps businesses make informed, equitable compensation decisions while saving time and money. By benchmarking market data, defining clear job levels, and establishing consistent pay guidelines, organizations can improve retention, support career progression, and reduce costly compensation errors. I'm certain that, in your business, you have probably given a fair amount of thought to what percentage of salary increase to give employees. You've probably also had conversations with managers on how much to offer a candidate they want to hire, or what a new salary should be for someone who moved to a new role internally. These are all common compensation conversations that happen throughout the year in business. Due to these universally recurring pay questions, many business leaders that I work with find that putting in the time and effort to develop a formal salary structure provides a major payoff in the long run. A salary structure can help inform all compensation-related decisions that occur in a business in a market-based, internally equitable, intuitive, and efficient, timely manner. Sounds pretty good, right? Let's dive even deeper. The Business Benefits of Having a Formalized Salary Structure One of the biggest benefits to having a salary structure in your business is that it puts all of your compensation benchmarking into a tool that in effect, summarizes your market data and the scope of work at each job level of the organization. Why does this matter? Well, when you are frequently having conversations about what salary to offer a prospective candidate, what compensation looks like for your current employees who bring you printouts of what they found on salary.com, or even pricing strategies for RFPs, this tool becomes incredibly helpful in saving your precious time and energy. In addition, once you create a base salary structure, you can then apply that structure to whatever geographic areas your organization does business in to properly account for the cost of labor. With remote work now the norm and the increasing popularity of employees moving across the nation, this tool gives you quick access to the data you need to make informed decisions. Having a business tool with this flexibility can save your organization tens or even hundreds of thousands of dollars (depending on the size of the organization). Ok, that's a big statement and range, I know. Here's how a salary structure can save you money: Reduction in errors regarding how employees are paid. In otherwise, you've done the homework to know you are paying your team fairly and competitively, but not overly compensating well beyond the market. Reduction in opportunity costs through increased efficiencies now that salary administration guidelines are in place. In addition, having a salary structure with defined levels can help your organization create a foundation for career pathing. Career paths are another important retention tool to have in place so that your employees understand their growth potential and understand how they can advance their careers within your organization. It's widely known that some of the top reasons why employees leave an organization is because 1) they feel they aren't compensated fairly or 2) they don't see future growth opportunities. Ok, so hopefully I've done a good job describing why salary structures can make a difference in your business. Now, I'll go into more detail on how to design a salary structure. What is Needed to Develop a Salary Structure? As a consultant, when I start a new compensation project such as developing a salary structure like this, I always first ask my client, "what is your philosophy towards paying your staff?" I'm essentially trying to understand if there is a compensation or total rewards philosophy for how the business approaches pay decisions in general. Every organization is going to have a different philosophy based on its unique position and circumstances. When I understand the philosophy of if you try to pay at the high end, average, or a little lower with generous benefits, then it can help inform how the salary structure is approached. The other important piece of information that is critical to developing and implementing a salary structure is having clarity of job roles within your organization. This will help us understand the full scope of the job role and level. It's important to have solid documentation regarding what each job does relative to the other jobs within a job family across the organization, regardless of job function. Quality job descriptions are a prerequisite to informed decisions on pay, and they will be used when we're slotting jobs into the salary structure. Another prerequisite to making informed decisions on pay involves market pricing your jobs. Compensation benchmarking is an HR best practice that should be conducted regardless of whether you are implementing a salary structure. What Are We Aiming For? In order to accurately slot jobs into a salary structure, we will need to define the levels of the compensation structure to tie in the talent market and ensure it is also in line with your organization’s structure, and vocabulary of how the work is described. We want to have an end product where we are able to review a new job that's been created at your organization, and quickly and accurately slot it into the correct level of your salary structure. Can I Just Copy a Structure That Already Exists? In short, no. There are numerous types of salary structures that exist in the market, and there are an accompanying multitude of ways to approach this sort of project. Ultimately, the approach that makes the most sense for your business takes into account: the specific types of work that your company needs and expects to have the industry(s) that your organization is situated in whether there are multiple labor markets/geographies in which your business either has worked, expects/hopes to have work, or talent in whether there are any unique characteristics that may impact your business in a way that’s different than the general market (i.e., a government contractor who employs people with clearances, they are at a premium on the market). Some organizations will bake in premiums into their structure levels, and some will include those premiums on top of the compensation associated with the levels. When this occurs, there are typically multiple structures in place to account for the fact that it’s unlikely that the premiums apply to all employees. How to Design a Salary Structure for Your Business It’s difficult to provide specific guidance towards creating a structure without knowing what an organization already has in place, and what the objectives and goals are for the business. With that said, there is some general guidance that should be applicable regardless of the route that you decide to take. When building a salary structure based on the approach that best fits your organization’s level of expertise and needs, I recommend that you consider two primary factors including 1) the range spread of your salary and 2) geographic differentials. As you have probably pieced together from this article, making sure that your organization has a solid foundation in place before you build a salary structure is critical to your salary structure being successful. If you already have in-house expertise that has experience in creating a salary structure, you should be leveraging their knowledge throughout the lifecycle of the entire project. If you do not have the in-house expertise to create a salary structure, it is recommended that you reach out to an external resource and begin engaging with them as early as the planning phase of the project. A lot of the steps listed above are common sense, but just because they’re common sense doesn’t mean that they’re always executed effectively. If you take the time to slow down, consider all of the relevant factors that would influence your salary structure, and intentionally approach this project for your organization, you will be on a path towards saving your company a ton of money in the future! FAQ What is a salary structure and why does my business need one? A salary structure is a framework that organizes jobs into levels with defined pay ranges based on market data and internal equity. It helps businesses make consistent compensation decisions, reduces errors in employee pay, increases efficiency in salary administration, and supports career pathing by showing employees clear advancement opportunities. How do you create an effective salary structure? Creating an effective salary structure requires understanding your compensation philosophy, maintaining clear job descriptions that define roles and responsibilities, conducting compensation benchmarking against market data, and considering factors like geographic differentials and range spreads. Organizations should also decide whether to use traditional structures with multiple narrow bands or broadband structures with fewer, wider ranges. What is the difference between salary grades and salary ranges? Salary grades are the levels or tiers within a salary structure that group similar jobs together based on their value to the organization. Salary ranges are the minimum and maximum pay amounts established for each grade. Together, they create a structured approach where jobs of similar scope and complexity are grouped into grades, each with its own pay range. How often should salary structures be updated? Most organizations review their salary structures annually to ensure they remain competitive with market rates. However, in volatile markets or highly competitive industries, more frequent reviews may be necessary. Organizations should also conduct deeper structural reviews every two years and adjust ranges when significant market shifts occur or when recruiting data reveals persistent challenges filling certain positions. Additional Resources SHRM, Creating Competitive and Equitable Pay Levels Harvard Business Review, Why Your Organization Should Use Salary Benchmarking SHRM, Keeping Pay Structures Current in a Volatile Market

I’ve consulted with a lot of organizations on issues around employee salaries, and I’ve learned one important thing.

People often use terms like "employer's market" and "candidate's market" to describe how hard or difficult it is to recruit. But for some people, it is always a candidate's market. These are people qualified for hot jobs: positions where employer demand is greater than the supply of available talent.

HR metrics are measurements intended to be aligned with business and HR strategic goals. Metrics can be mathematically very simple and the most effective ones are typically those that can be easily understood and communicated. This blog details the process to follow to ensure that the HR metrics that you’re creating and using are of use to the business and achieve the results that you’re intending. Since the impetus behind the creation of metrics can vary widely, keep in mind that this is mainly from a general standpoint.

Once you have decided you want to invest in a Learning Management System, the next step is figuring out how to select the right LMS. I won’t be covering the entire project lifecycle that we typically do in our consulting engagements such as strategy alignment, budgeting, resource allocation, requirements gathering, etc. Instead, I want to boil down some of the main features and functionality that Helios’ clients are often interested in when reviewing LMS options on the market. This same review can also be used if you have a current LMS that isn’t meeting your needs. Lastly, I’ll list some of the most popular online learning platform options on the market at the end of this article.