Providing employees with a sense of involvement in decision making and an ability to drive results for final outcomes has been proven to increase employee satisfaction. The concept of "employee empowerment" is often defined simply as allowing employees at all levels of the organization to have a part in making business decisions. For instance, share information and give employees the opportunity to make decisions that solve problems, improve service and performance. Empowerment is based on the idea that giving employees skills, resources, authority, opportunity, motivation, as well as holding them responsible and accountable, will contribute to their competence and satisfaction, ultimately leading to achievement of organizational goals.