Great companies need great teams, which is why recruitment is such a vital business process. But how do you build a team of recruiters? And what happens if they leave?

If you’re an HR leader, you’ve had to contend with a lot of uncertainty in the past two years. There’s been a pandemic, a shift to remote working, civil and cultural unrest, not to mention the staff turnover event known as The Great Resignation.

Right now, all across the country, people are seeing out their last day in their current job. Some are leaving because of a major life change, like retirement or moving to a new city. For those people, there will be farewell parties and promises to stay in touch.

Every employee is irreplaceable, in a way. People have characteristics that make them one-of-a-kind, whether it’s their attention to detail, their empathy with customers, or their genius for communication. But when an employee is literally impossible to replace, you might run into problems.

Behind every great business, there's a great human resources team. HR plays a vital role in building and developing great teams, but the most important role of HR is to support the rest of the company as they go about delivering strategic goals. Sometimes, the existing human resources team needs a helping hand. That's where HR outsourcing comes in.

On an average working day in America, only one in three employees are fully engaged with their job. That's according to the latest data from Gallup, which shows that average engagement spiked during the pandemic, but is now back at normal levels. And, in most offices, normal is bad.