Do you have a message to deliver to your employees that may be tough for them to hear? How will you communicate the message in the most effective, genuine way? Sometimes it is necessary to deliver a message that will be difficult for your employees to hear, whether it is regarding negative financial reports, an acquisition, a change in leadership or even pending layoffs. How do you go about delivering this tough message?

I recently interviewed a prospective Human Resources Manager candidate and asked what one of her current challenges was. She gave an answer that included an example of two direct reports who once were the best of friends, but are now archenemies and have brought their issues with them to the workplace. In the industry that she is in, she explained that this is common behavior and that it often lands her in the position of being a mediator.

Did you happen to hear the news story last week about the young man who was applying for a job with Staples via the web and was shocked to have received a questionnaire offering him the opportunity to disclose if he is an individual with a disability? As a Human Resource professional with a background in government contracting compliance I knew exactly why the opportunity to disclose was given to the applicant, and quite frankly I was not at all surprised the applicant was not aware of the new requirements in place for government contractors. But I began to wonder how many of the employees working for government contractors are unaware of these new regulations.

With the dawn of health care reform and the increased focus on regulation and cost control, it has never been more important for employers to have a good insurance broker to help navigate the logistics and best practices surrounding benefits administration. But, not all brokers are created equal.

Have you ever given feedback to someone and questioned why you needed to re-state what you thought should have been obvious in the first place? The reality is our employees are all individuals working as part of our larger team. What may seem obvious to us is not always clear to others.

You just called Bill to come to your office to discuss a deadline that was missed…and here he comes. While he’s on the way, you get anxious…your palms sweat, you feel a little “queasy” and you know that no matter what you say, he either won’t get it or will get defensive. HELP! What’s a leader to do?